Forbes: Steve Denning Sep 28, 2023
"It has taken a while for us all to grasp that what lies behind these odd phenomena is radically different management. It has been difficult to admit that the once-boring discipline of management—with those green-eye-shade bosses who are busy planning, organizing, monitoring and controlling their workers with dispiritingly bureaucratic practices, has somehow created firms embodying creativity and innovation, where staff are being liberated with permissionless workplaces, and customers’ needs and experiences are being anticipated even before the customers themselves know they have them.
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